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If you have any questions about our resources, your orders or using our websites please don't hesitate to get in touch.
We can offer you specialist customer support and help:
Schools & Colleges Enquiries
UK Trade & Parents Enquiries
Agents & Distributors Enquiries (International)
Digital Support
Our help centre is home to a range of training videos, support materials and FAQs to help with our digital products and platforms.
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Contact your local Sales Consultant
Across the UK and around the world, our experienced Hachette Learning Sales Consultants are on hand to help you with all your resource needs.
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Customer Success
Our dedicated Customer Success team are available to support you with your digital subscription. They are here to ensure you, your department, and your pupils can fully utilise your digital resources.
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Digital Book Bundles (formerly Illuminate)
If you have a technical issue with a Digital Book Bundle, that you previously purchased from Illuminate Publishing, this specialist team will be able to help you resolve it.
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Help & Frequently Asked Questions
Have a question? Check out our help page to search for answers related to your queries.
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Curriculum changes. New materials. Price discounts and unmissable offers. We’ll make sure you don’t miss a thing with regular email updates, tailored by subject and age group.